All our policies applies to all purchases on the website, facebook, twitter, offline orders, in person, on whatsapp, even from the employees of the "Gautam Crystals". Here -  I, We, Us, "Gautam Crystals", company and seller or even any other word that has same meaning of the selling party is referring to "Gautam Crystals" and you, customer or buyer, vistor or any word that is used for the customer refers to the customer. 

 

*Items will be shipped within 3 days once the full payment is received
*Prices can be changed any time without any prior notice 
*We advice all our customers to please consult a medical adviser before making any purchase 
*Any technical delay in receiving the order will not be our responsibility 
*All items are inspected and checked for quality follow our return policy for the same
*Any technical error or loss of connection resulting due to payment gateway on this/their site or customers bank website is not covered by 'Gautam Crystals'. Thus any claim regarding the same would not be entertained 
*All cashback related problems should be taken by the payment company. We don't provide or handle any cash back schemes run by other payment companies. So we are not responsible for any failure on their side.
*Any customer who fails to answer emails or calls will be responsible for any delay in the fulfillment of the Oder 
* In case of a natural, man made (political, emergency) or any situation beyond our control that would effect the delivery of the products is not our responsibility. We would have to rely and act upon the Courier Providers response to the problem.
*Any personal assistance regarding their use can be done via Website chat or Email 
*No medical advice is given, products are not a substitute for medicine or medical science  
*No effects or results in customers life, health or other aspect are promised, products should be bought at customers own responsibility. 
*Although Natural Stones have not been noted or found to have adverse effects or side effects. If a customer experience any of those effects he or she should discontinue the use of products and "Gautam Crystals" don't take any responsibility for those events.
*Products once accepted can't be returned.

Important information

Safety Information:

* Detergents and lotions can damage the finishing and colour of the stones / crystals.
* So don't dip your stones / crystals in water. Jewellery should always be removed before swimming and washing dishes.
* It can be kept in jewellery case or stored in a plastic or soft cloth bag to protect.
* Clean fashion jewellery with a soft 80% cotton.

Legal Disclaimer:
* Texture and weight may vary from the photograph every care has been taken to ensure that the product details are correct.
* All dimensions are measured by hand, so there might be a very slight variation.
* Color may vary due to lighting/flash during photography or your monitor settings.
* The image has been enlarged for better viewing so kindly go through the mentioned dimensions of the Product for actual sizes of the product.
* The Product is make from Natural Stones so small holes, crack marks on the surface or inside the stones are often visible.

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Legal Disclaimer:

1.The Product image have been enlarged for better viewing.
2.Please refer to the Product dimensions for the actual size of the product.
3.All our Products are Natural and thus may have some uneven surface
4.We believe that crystals can complement all other therapies and enhance user's own energy.
5.Crystals should not be used as a replacement for medical treatment.
6.For medical advice, please consult a licensed healthcare specialist.
Disclaimer Healing and other types of energy work are not to be considered as a substitute for conventional medicine. If you have a serious health issue, you should consult your doctor and make complementary healing part of a complete health care programme.

Safety Tips:
1.Crystal colour and shine can fade in too much water, direct sunlight, chemicals, detergents, lotions etc.
2.Clean, sturdy, and organized way of storing your crystals is recommended, to avoid breakage
3.Crystals should be cleaned physically with a cotton cloth, and cleansed energetically, every week/month or as per requirement.
4.Sage, reiki or moonlight can be used to energetically clease your crystal product.
5.It is recommended to wear/use the crystal only a few hours each day, to allow it to recharge.

Terms of Service
*Person can book for a Tarot session by paying a full fees in advance

*Session availability is subject to availability of Tarot Practitioner

*Once paid for the service it cannot be cancelled therefore refund policy does not apply

*Gautam Crystals is not responsible for non-satisfaction of the customer and thus no refund or such claim would be entertained

*Service can be taken on the time of appointment only

*Service can be done via voice call (whatsapp, Facebook call). The normal cellular call would be placed by customer in absence of other free options

*Customer can't ask questions on behalf or get another person's reading

*Only the person who is seeking Tarot Answers will be served. He can ask questions that involves his near and dear ones from his perspective only.

* Analytical Approach means no fortune telling or sure shot future outcomes

* Tarot is to guide you to make informed decision and chart a roadmap ahead

*Neither 'Gautam Crystals' nor anyone working for us would be responsible for client’s actions both good and bad.

*Further readings have to booked from the website

*During chat or reading mutual respect in terms of words and tone is important any situation or conflict can result in an optional first verbal warning and final disconnection of the call

*In termination/disconnection of call fees or non-satisfaction due to any reason fees is non refundable

*Remedies during the session are not in any means legal, financial or medical advice. Customer is responsible for any harm or gain using the remedies described

 
Terms of Service

*Person can book for a Tarot session by paying a full fees in advance

*Session availability is subject to availability of Tarot Practitioner

*Once paid for the service it cannot be cancelled therefore refund policy does not apply

*"Gautam Crystals" is not responsible for non-satisfaction of the customer and thus no refund or such claim would be entertained

*Service can be taken on the time of appointment only

*Service can be done via voice call (whatsapp, Facebook call). The normal cellular call would be placed by customer in absence of other free options

*Customer can't ask questions on behalf or get another person's reading

*Only the person who is seeking Tarot Answers will be served. He can ask questions that involves his near and dear ones from his perspective only.

* Analytical Approach means no fortune telling or sure shot future outcomes

* Tarot is to guide you to make informed decision and chart a roadmap ahead

*Neither 'Gautam Crystals' nor anyone working for us would be responsible for client’s actions both good and bad.

*Further readings have to booked from the website

*During chat or reading mutual respect in terms of words and tone is important any situation or conflict can result in an optional first verbal warning and final disconnection of the call

*In termination/disconnection of call fees or non-satisfaction due to any reason fees is non refundable

*Remedies during the session are not in any means legal, financial or medical advice. Customer is responsible for any harm or gain using the remedies described

 
Terms of Service
*Person can book for a Tarot session by paying a full fees in advance

*Session availability is subject to availability of Tarot Practitioner

*Once paid for the service it cannot be cancelled therefore refund policy does not apply

*Gautam Crystals is not responsible for non-satisfaction of the customer and thus no refund or such claim would be entertained

*Service can be taken on the time of appointment only

*Service can be done via voice call (whatsapp, Facebook call). The normal cellular call would be placed by customer in absence of other free options

*Customer can't ask questions on behalf or get another person's reading

*Only the person who is seeking Tarot Answers will be served. He can ask questions that involves his near and dear ones from his perspective only.

* Analytical Approach means no fortune telling or sure shot future outcomes

* Tarot is to guide you to make informed decision and chart a roadmap ahead

*Neither 'Gautam Crystals' nor anyone working for us would be responsible for client’s actions both good and bad.

*Further readings have to booked from the website

*During chat or reading mutual respect in terms of words and tone is important any situation or conflict can result in an optional first verbal warning and final disconnection of the call

*In termination/disconnection of call fees or non-satisfaction due to any reason fees is non refundable

*Remedies during the session are not in any means legal, financial or medical advice. Customer is responsible for any harm or gain using the remedies described