Refunds and Returns
🔄 Return Policy – Gautam Crystals
🗓 Last updated: March 2025
Thanks for shopping with us! 💖 If you're not 100% happy with your purchase, we offer exchanges only – no refunds. Please read below 👇
📦 Return Conditions
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Items must be returned within 2 days of purchase 🕒
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Must be unused, in original packaging, with all tags/labels attached ✅
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Sale items are FINAL SALE – no returns 🚫
🚚 How to Return
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Email us at mrgautam@outlook.com for a Return Authorization (RMA) 📨
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Ship item (with RMA #) to:
Gautam Crystals
Attn: Returns – RMA #
104, Tarlok Pura Road, Ajit Nagar
Kapurthala, Punjab 144601
India
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You cover return shipping 💸
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Use trackable shipping for safety 📦
🔁 Exchanges
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Once we receive & inspect your return, we’ll ship out your replacement item
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Please allow up to 10 days for processing ⏳
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You’ll get a confirmation email once it's done ✅
❗ Exceptions & Notes
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🌍 No returns/exchanges for international orders (outside India)
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⚠️ Defective/Damaged item? Contact us ASAP for help
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💰 10% restocking fee applies to all returns
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⏱ Claim within 48 hours if you're dissatisfied to qualify for a replacement
🔮 Disclaimer
We do not guarantee results or outcomes from any crystal, gemstone, or metaphysical claim.
No refunds or claims will be accepted based on:
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Astrological predictions ✨
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Healing effects 🧘♀️
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Spiritual results 🙏
All information provided is for belief-based and educational purposes only, not medical or professional advice.